Remedies Granted Under Consumer Protection Act,1986

Remedies Granted under the Act.

The District Forum / State Commission / National Commission may pass one or more of the following orders to grant relief to the aggrieved consumer :-

1. to remove the defects pointed out by the appropriate laboratory from goods in question;

2. to replace the goods with new goods of similar description which shall be free from any defect;

3. to return to the complainant the price, or, as the case may be, the charges paid by the complainant;

4. to pay such amount as may be awarded by it as compensation to the consumer for any loss or injury suffered by the consumer due to negligence of the opposite party;

5. to remove the defects or deficiencies in the services in question;

6. to discontinue the unfair trade practice or the restrictive trade practice or not to repeat them;

7. not to offer the hazardous goods for sale:

8. to withdraw the hazardous goods from being offered for sale:

9. to provide for adequate costs to parties.