Business Studies

Introduction & Definitions A consumer is a user of goods and services. Any person paying for goods and services which he uses is entitle...

Objects The preamble to the Act states that the Act is legislated to provide for better protection of the interests of consumers and for tha...

Complaint means :- 1. A consumer; or 2. Any voluntary consumer association registered under the Companies Act, 1956 or under any other law f...

Consumer means any person who :- 1. buys any goods for a consideration which has been paid or promised or partly paid and partly promised, o...

Goods Goods means goods as defined in the Sale of Goods Act, 1930. Under that act, goods means every kind of movable property other than act...

Service Service is defined to mean service of any description which is made available to potential users and includes the provision of facil...

Consumer Dispute Consumer dispute means dispute where the person against whom a complaint has been made, denies or disputes the allegation c...